Privacy Policy for Platform Solutions LLC hosted product platforms and websites owned and operated by Platform Solutions LLC, its subsidiaries or affiliates (collectively, “Platform Solutions LLC”), including, but not limited to Tournament Advantage, Flashraising, and AuctionRaising.
Effective Date: September 1, 2024
1. Introduction Welcome to Platform Solutions LLC (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and is designed to assist you in making informed decisions when using our Services.. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable laws.
Platform Solutions processes Customer data under the direction of its Customers and has no direct relationship or control of the personal data it processes under the Customer Agreement. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or having a legal basis prior to transferring the data to Platform Solutions for processing purposes. If you are a customer of a Platform Solutions Customer, you should review any additional privacy policy and terms of use agreements before using a Platform Solutions Customer’s website. Platform Solutions is not responsible for the content or privacy practices of non-Platform Solutions websites to which this website, or any other Platform Solutions website, may link.
1. Introduction Welcome to Platform Solutions LLC (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and is designed to assist you in making informed decisions when using our Services.. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable laws.
Platform Solutions processes Customer data under the direction of its Customers and has no direct relationship or control of the personal data it processes under the Customer Agreement. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or having a legal basis prior to transferring the data to Platform Solutions for processing purposes. If you are a customer of a Platform Solutions Customer, you should review any additional privacy policy and terms of use agreements before using a Platform Solutions Customer’s website. Platform Solutions is not responsible for the content or privacy practices of non-Platform Solutions websites to which this website, or any other Platform Solutions website, may link.
2. Information We Collect We collect the following types of information:
● Personal Information: When you create an account, make a donation, or start a fundraiser, we may collect your name, email address, mailing address, phone number, payment information, and any other information you provide.
● Non-Personal Information: We may collect non-identifiable information such as browser type, device type, IP address, and browsing behavior on our platform.
● Fundraiser and Donation Information: Details about fundraisers you create or donate to, including the cause, target amount, and donation history.
● Event registration information
● Usernames and passwords that may be used on some of the Platform Solutions Websites
● Comments, feedback, posts, and other content you submit to the Platform Solutions Websites
● Information you provide to or post on message boards or chat rooms that are part of the Platform Solutions Websites
If you use a Platform Solutions product with an account provided by an organization you are affiliated with, such as your association or school account, that organization can:
● Control and administer your Platform Solutions product and product account, including controlling privacy-related settings of the product or product account.
● Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Platform Solutions product and product accounts.
Many Platform Solutions products are intended for use by organizations, such as businesses and schools. If your organization provides you with access to Platform Solutions products, your use of the Platform Solutions products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. Platform Solutions is not responsible for the privacy or security practices of our Customers, which may differ from those set forth in this privacy statement.
When you use a Platform Solutions product provided by your organization, Platform Solutions processes your personal data to provide the product to your organization and you. If you have questions about Platform Solutions’ processing of your personal data in connection with providing products to your organization, please contact your organization.
3. How We Use Your Information We use the information we collect for the following purposes:
● Providing Services: To manage your account, process transactions, and facilitate fundraising activities.
● Communication: To send you updates, newsletters, and information about your account and fundraising activities.
● Personalization: To personalize your experience on our platform, including showing you relevant fundraisers.
● Security: To protect against fraud, unauthorized access, and other security issues.
● Legal Compliance: To comply with legal obligations, such as tax reporting and anti-fraud regulations.
4. Sharing Your Information We may share your information in the following circumstances:
● With Your Consent: We may share your information with third parties if you have given us explicit permission to do so.
● Service Providers: We may share information with third-party service providers who assist us in operating the platform, processing payments, and conducting analytics. These providers are bound by confidentiality agreements.
● Third-Party: If you access and/or use any of our third-party provider’s (our “Partners”) services from a link on our Websites, a Platform Solutions/Partner co-branded site or by any other means, any information you reveal in connection with such service is submitted to our Partner and is not subject to this Privacy Policy. You should consult the privacy policy of any Partners or third-party site with respect to its treatment of any information that you may reveal through such service.
● Legal Obligations: We may disclose your information if required to do so by law or in response to legal proceedings.
● Fundraiser Information: Public fundraisers may display your name and donation amount unless you choose to donate anonymously.
5. Your Rights You have the following rights concerning your personal information:
● Access: You can request access to the personal information we hold about you.
● Correction: You can request that we correct any inaccurate or incomplete information.
● Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
● Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in any email or by contacting us directly.
6. Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our platform. Cookies help us understand how you interact with our site, remember your preferences, and improve our services. You can control cookies through your browser settings. Currently, various browsers — including Microsoft Edge, Google Chrome, Internet Explorer, Mozilla Firefox, and Apple Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. We do not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent.
8. Children’s Privacy Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. With regard to our platforms, none of the Platform Solutions products are intended to collect information from children but our Customers may collect information about children. Through our agreements with our Customers, we require that our Customers comply with all laws with regard to processing data about children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
If you are a child under 16 in the European Union or UK or a child under 13 in the United States, you may access the Service only to the extent that consent is given or authorized by the holder of parental responsibility over you. Please speak with your parent or guardian about this Privacy Policy so you can better understand how we use your personal data. We make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over you, and, if we learn or have reason to suspect that we have collected personal data from you without parental consent, we will promptly delete it.
A parent who has already given Platform Solutions or our Customer permission to collect, use, and share their child’s personal information can, at any time, do the following: (1) review, correct, or delete the child’s personal information; and/or (2) discontinue further collection, use, or sharing of the child’s personal information.
If you are a child under 16 in the European Union or UK or a child under 13 in the United States, you may access the Service only to the extent that consent is given or authorized by the holder of parental responsibility over you. Please speak with your parent or guardian about this Privacy Policy so you can better understand how we use your personal data. We make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over you, and, if we learn or have reason to suspect that we have collected personal data from you without parental consent, we will promptly delete it.
A parent who has already given Platform Solutions or our Customer permission to collect, use, and share their child’s personal information can, at any time, do the following: (1) review, correct, or delete the child’s personal information; and/or (2) discontinue further collection, use, or sharing of the child’s personal information.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date. We encourage you to review this policy periodically.
10. Cross Border Transfers of Data Platform Solutions’ headquarters are in the United States and as such, data may be transferred to the United States from the European Economic Area (“EEA”), Switzerland, or another country that requires legal protections for international data transfer. Personal data will be transferred to the United States or another country in which Platform Solutions operates business (in certain scenarios, India and/or Philippines): to fulfill contractual obligations to you; with your consent; or to fulfill a compelling legitimate interest of Platform Solutions in a manner that does not impeach on your rights and freedoms. We make every effort to ensure the security and protection of the data we transfer.
We are committed to protecting the privacy of personal data and adherence to Global Data Protection laws. Platform Solutions implements Standard Contractual Clauses to govern the international transfer of data.
For EEA residents, you can find the contact details for your local data protection authority here https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
View our Data Protection Agreement for more information.
Australia Privacy Rights
Data Privacy Rights. The personal information collected, stored, used, and/or processed by Platform Solutions, as described in this Privacy Policy, is collected, stored, used and/or processed in accordance with the Australian Privacy Act 1988 (Commonwealth), as amended, and the Australia Privacy Principles (“APPs”). Further information regarding the APPs is set out on the Australian Government website www.oaic.gov.au. If you would like to update or access your personal information held by Platform Solutions, please contact us in accordance with the “How to Contact Us” section listed below. If you believe that the personal information that we hold about you is incorrect, incomplete, or inaccurate, then you may request we amend it and you may submit such a request by contacting us in accordance with the “How to Contact Us” section listed below.
Complaint Process. Please notify us of any complaint you may have about our handling of your personal information by contacting us in accordance with the “How to Contact Us” section listed below, and please set forth the details of your complaint. We will undertake commercially reasonable efforts to reply to your complaint within thirty (30) days and will, where necessary or appropriate, advise you of the general reasons with respect to how we responded to your complaint. Notwithstanding the foregoing, you may submit a complaint at any time to the Office of the Australian Information Commissioner.
Canada Privacy Rights
Personal data (as the term is defined in the Personal Data Protection and Electronic Documents Act of Canada (“PIPEDA”)) may be collected, stored, used and/or processed by Platform Solutions in accordance with this Privacy Policy and Platform Solutions’ obligations under PIPEDA and other applicable Canadian provincial laws. Pursuant to Canadian law, you have a right to request access to your personal information and to request that inaccurate personal information be corrected. If you have submitted personal information to us and would like to have access to it, or have it corrected, please contact us in accordance with the “How to Contact Us” section listed below. When requesting access to, or correction of, your personal information, we will require that you verify our request via email and request specific data from you to enable us to confirm the authenticity of the request and your identity, and to enable us to search our records and databases. To delete your name from our electronic contact lists (text or email), please follow the applicable opt-out instructions included in each SMS/Text Marketing communication or contact us in accordance with the “How to Contact Us” section listed below. For more information about the Office of the Privacy Commissioner of Canada, please access its website.
Traduit en français
Droits à la vie privée au Canada
Les données personnelles (tel que le terme est défini dans la Loi sur la protection des données personnelles et les documents électroniques du Canada (« LPRPDE »)) peuvent être collectées, stockées, utilisées et/ou traitées par Platform Solutions conformément à la présente politique de confidentialité et aux obligations de Platform Solutions en vertu de la LPRPDE et d’autres lois provinciales canadiennes applicables. Conformément à la loi canadienne, vous avez le droit de demander l’accès à vos renseignements personnels et de demander que les renseignements personnels inexacts soient corrigés. Si vous nous avez soumis des informations personnelles et souhaitez y avoir accès ou les faire corriger, veuillez nous contacter conformément à la section « Comment nous contacter » ci-dessous. Lors d’une demande d’accès ou de correction de vos informations personnelles, nous vous demanderons de vérifier notre demande par e-mail et de vous demander des données spécifiques pour nous permettre de confirmer l’authenticité de la demande et votre identité, et pour nous permettre de rechercher notre dossiers et bases de données. Pour supprimer votre nom de nos listes de contacts électroniques (texte ou e-mail), veuillez suivre les instructions de désinscription applicables incluses dans chaque communication SMS/texte marketing ou contactez-nous conformément à la section « Comment nous contacter » indiquée ci-dessous. Pour plus d’informations sur le Commissariat à la protection de la vie privée du Canada, veuillez accéder à son site Web.
California Privacy Rights
Data Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), California residents have additional data privacy rights, including (i) the right to be notified about what personal information is collected about you, and our intended use and purpose for collecting your personal information, (ii) the right to know and access personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the categories of personal information we have collected, used, disclosed, or sold about you, the categories of sources from which the personal information is collected, the business or commercial purpose for which your personal information was collected, used, disclosed, or sold, and the categories of third parties with whom we have shared your personal information, (iii) the right to request Platform Solutions to transfer, to the extent feasible, personal information in certain forms and formats, (iv) the right to request that we delete/erase your personal information under certain circumstances, and (v) the right not to be subject to discrimination for asserting your rights under the CCPA. The personal information we collect from you, the purposes for which it is used, the source of such personal information, and the parties to whom we share your personal information is set forth in this Privacy Policy. To exercise any of the CCPA’s data privacy rights set forth herein, please contact us in accordance with the “How to Contact Us” section listed below. If you would prefer, you may designate an authorized agent to submit a CCPA privacy request on your behalf. An authorized agent must be registered with the California Secretary of State to conduct business in California.
Privacy Request Verification Process. If you (or your authorized agent) make any request related to your personal information under the CCPA, Platform Solutions will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. Platform Solutions will, to the extent required or permitted by law, require you (or your authorized agent) to verify your request via email or other means and match at least two or three pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces or categories of personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney pursuant to California Probate Code §§ 4121 to 4130. None of the CCPA’s rights are absolute and are subject to legal and regulatory exceptions and exemptions. For more information about the CCPA, please see: https://oag.ca.gov/privacy/ccpa.
Opt-Out Rights / Do Not Sell My Personal Information. California residents have the right to opt-out of the sale of their personal information. Platform Solutions does not sell your personal information.
11. Privacy Rights
Platform Solutions is a service provider to our Customers and the data in our systems is owned by our Customers, meaning, our Customers have jurisdiction over the data and any end-user data subject request should be submitted directly to the Customer. Customer’s users may access, correct, and delete some information within the Platforms. If you have additional requests, please contact our Customer’s directly. Platform Solutions supports our Customers in all requests.
Platform Solutions is a service provider to our Customers and the data in our systems is owned by our Customers, meaning, our Customers have jurisdiction over the data and any end-user data subject request should be submitted directly to the Customer. Customer’s users may access, correct, and delete some information within the Platforms. If you have additional requests, please contact our Customer’s directly. Platform Solutions supports our Customers in all requests.
In compliance with Global Data Protection laws, Platform Solutions provides its Customers with specific additional rights such as the right to access, correction, and deletion as described below:
● request access to categories and specific pieces of personal information about you
● request that we correct inaccurate or incomplete personal information about you;
● request deletion of personal information about you;
● request restrictions, temporarily or permanently, on our processing of some or all personal information about you;
● request transfer of personal information to you or a third party where we process the data based on your consent or a contract with you, and where our processing is automated; and
● opt-out or object to our use of personal information about you where either:
○ our use is based on your consent or our legitimate interests, or
○ you do not want us to share with third parties.
○ you do not want us to share with third parties.
Platform Solutions will utilize commercially reasonable security and confidentiality measures to securely maintain Customer information, including but not limited to compliance with applicable data privacy legislation (meaning all laws and regulations, now or hereafter in effect, in any country or jurisdiction of the world, which protect the privacy rights of individuals submitting information to Platform Solutions Platforms, including without limitation the Regulation (EU) 2016/679 (“GDPR”), GDPR as applicable as part of UK domestic law by virtue of section 3 of the European Union (Withdrawal) Act 2018 and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (as amended), state and federal laws in the United States, such as the California Consumer Privacy Act, the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Utah Consumer Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, and the Colorado Privacy Act).
If you are a Platform Solutions Customer, you may exercise your rights by contacting admin@platformsolutions.com. All requests will be addressed within the timeframe required based on the applicable regulation. If the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to Services you previously opted to use.
If you are not a Platform Solutions Customer and rather a user of our Services through an account you have with a Platform Solutions Customer, please contact that Customer directly.
12. Changes to this Privacy Policy
We update this privacy statement when necessary to provide greater transparency or in response to:
We update this privacy statement when necessary to provide greater transparency or in response to:
● Feedback from customers, regulators, industry, or other stakeholders
● Changes in our products
● Changes in applicable laws and/or regulations
● Changes in our data processing activities or policies
When we post changes to this statement, we will revise the “Effective Date” date at the top of the statement. If there are material changes to the statement, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how Platform Solutions is protecting your information.
13. How To Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Platform Solutions
1309 Coffeen Ave Suite 1200
Sheridan, WY 82801 USA
We will investigate your complaint promptly. Please note that Platform Solutions is not responsible for the content or privacy practices of non- Platform Solutions websites to which this Website or any other Platform Solutions website may link. Also, Platform Solutions is not responsible for the privacy practices of its Customer or users of its Customer’s websites. You should review the additional privacy policy of the Customer site before using the site.